Steffi serves ceaselessly

Happy Giving Tuesday! In celebration of this day of giving, we’d like to honor Steffi, our volunteer and internship program director. Steffi provides the backbone for all the work we do at A Helping Hand, managing the entire charitable program, with more than 90 clients, 60 volunteers, and up to 15 new interns each semester.

Steffi first started working in the nonprofit world with AmeriCorps, where she served a variety of nonprofits throughout the Northeast. She knew she wanted to continue working for a nonprofit, but didn’t know exactly what area to focus on. She found AHH through a friend who was working as a program coordinator here at the time.

Steffi started out at AHH as a backup companion. She did some office work, but her primary role was as a companion – working with several clients consistently and covering any last minute companion call outs. She then became a fellow, working in scheduling for both the private pay and charitable programs while still assisting clients regularly. After an incredibly busy and stressful fellowship year, Steffi packed up for a year of teaching in Spain.

When she returned to the US, Steffi came back to AHH, this time as the volunteer coordinator, where she has continued for the past two years. She juggles countless tasks on a daily basis, including volunteer and intern recruitment and onboarding, maintaining client and volunteer schedules, managing AHH’s social media, attending trainings, coordinating special events, assisting with paid program scheduling, donating to AHH fundraisers, and occasionally visiting clients. On top of all that, Steffi makes time to connect the volunteers to opportunities with AHH that suit their interests, and she’s written innumerable letters of recommendation for the students who volunteer with us. She has an encyclopedic knowledge of the needs and abilities of each of her 90 clients and 75 volunteers and interns so that she can match them appropriately. Even though her day-to-day work keeps her constantly busy, she always makes time to talk to any client or volunteer who calls, even if it turns into an hour-long conversation.

A Helping Hand simply could not function without Steffi’s tireless efforts. Through the many roles she’s held with AHH, she’s markedly improved the lives of older adults and adults with disabilities in the community. Throughout her five years with AHH, Steffi has made her mark on our programs, growing the charitable program to serve easily three times the number of clients than ever before!

Make your Giving Tuesday donation today! You can donate in Steffi’s honor here. The donation page will be open until December 2.



Jim volunteers in the community and in the board room

After 4 years of service, Jim is one of A Helping Hand’s longest-serving volunteers. Over the past few years, he’s assisted more than 40 clients – some just once, and others on a weekly basis. One client he’s worked with for three years, a total of 135 visits! Jim is an older adult himself, but his jovial personality and lively energy make him seem 20 years younger than his true age. After helping with his mother’s affairs as she aged in an assisted living facility, he wanted to help others stay in their own homes and live independently. He found AHH and has continued volunteering ever since.

Volunteering with AHH has opened his eyes to the services available for seniors that he knows he may need to use one day. This past year, Jim expanded his role and joined A Helping Hand’s board of directors. This has allowed him to further understand what it takes to run AHH, and the board has benefited from his valuable perspective. As a volunteer companion, Jim has a firsthand understanding of the work that we do. As a board member, he helps guide the direction of the organization and ensures that we’re fulfilling our mission. Through his work on the board, Jim hopes he can help us continue to develop and expand our capacity to serve the community.

Beyond his work with clients and on the board, Jim also stays connected to our office staff. He stops by the office often to check in and always brings a joke to tell. Any time he comes in, he brightens our day.

Thank you, Jim, for the service you’ve provided to AHH, to your clients, our staff, and in guiding our mission!

To donate in Jim’s honor, click here. You can also find out more information about volunteering or joining our board.

Giving Tuesday is now just one week away. Check back next week for our final volunteer feature and get ready to donate!



Hannah stands up to age bias

Hannah first came to A Helping Hand as a volunteer. She had previously volunteered in hospital settings, and enjoyed the one-on-one interaction she had with patients. She realized that treating patients with a positive attitude and respect made a difference in their experience at the hospital, and she hoped to make a deeper impact by working with older adults and people with disabilities in the community. She volunteered with AHH for a year, and then applied to participate in our internship program.

Through the internship, Hannah got to visit several clients on a more consistent basis, as well as meet with other interns to share experiences and attend events in the community related to aging and caregiving. Read more



Kayla discovers Durham through volunteering

Kayla is a 24-year-old transplant from Honolulu, Hawaii, who came to Durham, North Carolina, to study physical therapy at Duke University. In school, she enjoys learning about the human brain and how it influences body movement, but in her spare time she also enjoys dancing and going to different community events in the Triangle. But she didn’t always feel this way.

When Kayla first moved to Durham, she felt like an outsider—disconnected from the community and unfamiliar with the area, culture, and city history. After a few weeks in the area, she decided to become more involved in the community to establish her connection to Durham and discover what it had to offer. After perusing a handful of nonprofits online, she found A Helping Hand. Kayla had previous experience working with older adults, and as a future health care clinician, she knew the value and significance of this kind of work. She immediately felt compelled to get involved.

Since becoming a volunteer at AHH, Kayla has met many people from different walks of life throughout the Triangle. By serving her clients, she gets the chance to hear their life stories and discover what brings meaning to their life. Read more



Zarin’s clients are people first

Zarin had just finished her freshman year at UNC when she started interning with A Helping Hand. Like many people her age, she’d had very little interaction with older adults. She read Atul Gawande’s book “Being Mortal,” which piqued her interest in health care for older adults and prompted her to get involved with elderly members of her community. Through the internship, Zarin assisted one client on a weekly basis, and then filled in with other clients and worked in the AHH office as she was needed. This adaptability was extremely helpful to our office staff and our clients. If a last-minute need cropped up (as they often do!), Zarin was available to help out with just a few hours’ notice. Her flexibility and willingness to take clients to emergency doctor’s appointments or fill in for other companions who called out sick was invaluable.

Working with her clients one-on-one allowed her to get to know her clients well and hear their personal stories. As a future medical practitioner, she learned to get to know her clients as people first, and not just as patients with medical conditions, and to adapt to each client’s needs and personality. Read more



Be a superstar like Shalini

Before Shalini started interning with A Helping Hand, her main interactions with older adults were within her family. Her parents instilled in her the importance of building close relationships with and caring for her grandparents. She was always willing to jump to their side to tie their shoes, buckle their seat belts, or support them as they climbed the stairs. Her fondest childhood memories included listening to their stories and playing the board games that they grew up with.

As a pre-med student at Duke, Shalini wanted to build those same relationships with seniors and adults with disabilities in her community. After being accepted into AHH’s internship program, Shalini was matched with four clients whom she assisted every week. She viewed her time with her clients as adventures — field trips to the grocery store, doctor’s appointments, and even weekly dance sessions at the Duke Annex!

Throughout her internship, Shalini was struck by how just a few hours of her time meant so much to the seniors she assisted. Read more



Special K

Last year, Katarina was a senior psychology major at UNC on the pre-med track. She had been involved with many organizations on campus, but realized she was missing a meaningful way to connect with the broader community. As an undergrad student, many of the people she interacted with on a daily basis were her own age. Her grandparents had died in 2011, and since then she’d had very little contact with older adults. Katarina applied for an internship with A Helping Hand and was matched with three clients in the Chapel Hill area. She assisted each of her clients weekly, providing companionship for Ms. S, helping Ms. R get out and about to run errands, and helping Mr. M navigate his online classes.

Because of her work with us, Katarina’s perspective on the elderly population and her community evolved. She became more sensitive to issues such as fibromyalgia, lupus, diabetes, and chronic pain, having witnessed the daily toll these conditions took on her clients. After completing her internship, she said that the experience had made her a more compassionate and understanding person. It made her realize the importance of practicing medicine in a way that empowers patients, and she came to see seniors as complex individuals, deserving of equality and attention.

In addition to the ways Katarina grew from her experience as an intern, she’s made a huge impact on her community. Read more



Get ready for Giving Tuesday

Giving Tuesday is coming up on November 28! Celebrated on the Tuesday following Thanksgiving and the widely recognized shopping events Black Friday and Cyber Monday, Giving Tuesday kicks off the charitable season, when many focus on their holiday and end-of-year giving. We’ll be taking the next few weeks leading up to the day to honor and thank a few of our many wonderful volunteers. They’ve given so much to us and to their clients, and this is one small way we can give back to them and show our appreciation! We’ll be featuring a new volunteer each Tuesday leading up to Giving Tuesday, so stay tuned.

If you want to help, here’s how:

  • Donate! You can mark your Giving Tuesday donation in honor of one of our volunteers.
  • Volunteer – we always need volunteers to serve local seniors! Find out more here.
  • Spread the word! Read and share our blog posts about our volunteers and advocates
  • Like and share our #GivingTuesday social media posts.



Interns make an impact

Our interns are the lifeblood of our charitable program at A Helping Hand. We rely on them to provide assistance to 40 of our volunteer clients every semester. These clients depend on their companions each week in order to go grocery shopping, get to doctor’s appointments, and pick up prescriptions at the pharmacy. Without the help of our tireless interns, we would need to recruit 30 or 40 new volunteers to serve all of our clients!

The most recent class of interns, from the summer 2017 internship, provided nearly 1,310 hours of assistance to 62 local seniors and adults with disabilities. This made a huge impact in our community and in the lives of each of our clients. In all, the interns double our capacity to serve our community. Read more



Advocating and educating

Ms. Reynolds has been an AHH client for more than four years, and she’s also one of our strongest community advocates. Ms. R gets weekly assistance from one our interns every semester, which gets her out of the house for doctor’s appointments, grocery shopping at Aldi, and ice cream at Maple View Farms. She calls the office regularly to chat and keeps us up to date on the latest gossip. Ms. R loves getting to know the young people she meets through A Helping Hand, and often stays in touch with her interns long after they complete their semester working with her.

Ms. R also spends time advocating for A Helping Hand. In the past month, she has attended two events at UNC with us. At these job and volunteer fairs, Ms. R talked up AHH and used her charm to get students to sign up to volunteer or apply for jobs with us. Her engaging personality drew people to our table, and she had a carefully honed pitch to describe what AHH does and how important our work is to her.

Last Friday, the fall interns had their first team meeting. Read more