Back in action

As a new school semester dawned this past January, three of our former summer interns returned to A Helping Hand as volunteers. These three students had enjoyed their time as interns, but their schedules hadn’t allowed them to continue volunteering after their internships came to an end. Now that it’s a new semester and their schedules have opened up, they were inspired to get back involved with the volunteer program! Read more



Denise serves clients and companions with compassion

When potential clients and companions find out about A Helping Hand, the first person they meet is Denise. Denise Matthewson is our director of client services, which means she helps all of our new clients and companions through the onboarding process.

For clients, this process typically starts with a phone call from a potential client or a family member. Denise describes the type of services AHH can provide, and learns about the client’s particular needs. Then, she visits the client at home, to assess their needs more clearly and go through the enrollment paperwork. Back at the office, she shares information about the client with Rebecca, who manages and schedules the companions, so we can make a perfect client-companion match!

Denise also manages the hiring process for our new companions. She meets each applicant and completes a thorough interview, to determine if their skills match up with our clients’ needs. Read more



It takes a village

Two weeks ago, our new group of spring interns kicked off their internship with a day of orientation. Through this process, they learned the ins and outs of being companion. They discussed their perceptions of older adults, participated in a sensitivity training to simulate some of the physical impairments our clients experience, practiced using mobility devices such as walkers and wheelchairs, learned about managing difficult behaviors associated with dementia, and heard from an A Helping Hand client about her experiences with companions.

In addition to their initial orientation, interns continue to learn throughout the semester through various events in the community, as well as team meetings put together by AHH. To make all of these informative trainings happen, we have a great team of people who volunteer their time to teach our interns how to work with older adults! Read more



2017 Volunteer of the Year!

Our volunteer of the year is….

 

Kayla Chee!

Be sure to check out the video to find out why Kayla is such an incredible volunteer! Thank you, Kayla, for everything you do.



A very happy holiday

We thought Thanksgiving ended a month ago, but since we’ve came back to the office after the holiday break, we’ve been flooded with messages of gratitude. “Thank you from the bottom of my heart,” said Ms. H. Ms. L called to say, “Thank you for your Christmas gift. It just lifted me up. I was down and this just lifted my spirits.” Mr. B echoed the sentiment, saying that his gift “brightened up my otherwise gloomy life right now.”

For the past several months, the AHH holiday committee has been hard at work organizing holiday gifts for the clients in our charitable and subsidized programs. For many of these clients, a gift from A Helping Hand is the only gift they receive during the holiday season. Funds provided by the Oak Grove Ruritan Club, Activate Good, and individual contributors were used to buy gift cards, and Read more



The heroes of winter break

College students make up a significant portion of our volunteer base. We love their energy, and their schedules usually match up well with the times that clients need help the most. However, during the holidays and other school breaks when students leave town en masse, we typically have to turn down requests from clients because we don’t have enough volunteers available. This year, our volunteer base has grown, and we have several locally-based volunteers who unfailingly donate their time, no matter the season. Their dependability is getting A Helping Hand clients through the holidays! Read more



Steffi serves ceaselessly

Happy Giving Tuesday! In celebration of this day of giving, we’d like to honor Steffi, our volunteer and internship program director. Steffi provides the backbone for all the work we do at A Helping Hand, managing the entire charitable program, with more than 90 clients, 60 volunteers, and up to 15 new interns each semester.

Steffi first started working in the nonprofit world with AmeriCorps, where she served a variety of nonprofits throughout the Northeast. She knew she wanted to continue working for a nonprofit, but didn’t know exactly what area to focus on. She found AHH through a friend who was working as a program coordinator here at the time.

Steffi started out at AHH as a backup companion. She did some office work, but her primary role was as a companion – working with several clients consistently and covering any last minute companion call outs. She then became a fellow, working in scheduling for both the private pay and charitable programs while still assisting clients regularly. After an incredibly busy and stressful fellowship year, Steffi packed up for a year of teaching in Spain.

When she returned to the US, Steffi came back to AHH, this time as the volunteer coordinator, where she has continued for the past two years. She juggles countless tasks on a daily basis, including volunteer and intern recruitment and onboarding, maintaining client and volunteer schedules, managing AHH’s social media, attending trainings, coordinating special events, assisting with paid program scheduling, donating to AHH fundraisers, and occasionally visiting clients. Read more



Kayla discovers Durham through volunteering

Kayla is a 24-year-old transplant from Honolulu, Hawaii, who came to Durham, North Carolina, to study physical therapy at Duke University. In school, she enjoys learning about the human brain and how it influences body movement, but in her spare time she also enjoys dancing and going to different community events in the Triangle. But she didn’t always feel this way.

When Kayla first moved to Durham, she felt like an outsider—disconnected from the community and unfamiliar with the area, culture, and city history. After a few weeks in the area, she decided to become more involved in the community to establish her connection to Durham and discover what it had to offer. After perusing a handful of nonprofits online, she found A Helping Hand. Kayla had previous experience working with older adults, and as a future health care clinician, she knew the value and significance of this kind of work. She immediately felt compelled to get involved.

Since becoming a volunteer at AHH, Kayla has met many people from different walks of life throughout the Triangle. By serving her clients, she gets the chance to hear their life stories and discover what brings meaning to their life. Read more